1. What's your coverage area?

Travel up to 50 miles from Syracuse, NY is included.
Events at a great distance from Syracuse, NY incur a travel charge of 51 cents/mile to & from thereafter. If your event is more than 50 miles from Syracuse, we'll give you an exact quote including travel. 

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2. Do you offer a written contract?

Absolutely. Our contract outlines and establishes our every obligation to you and your event. If you'd like to view it prior to reserving your date, just let us know and we'll be glad to send you a copy. 

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3. Have you worked at our event location/reception site before?

It's very likely. We've worked at most of the top venues in CNY. That said, if we haven't been to yours, be assured we'll adequately prepare prior to your event by familiarizing ourselves with the floor plan. Every site poses different challenges – different load-in and security procedures, different room sizes and configurations etc. We'll always ensure familiarity with your site.

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4. What time do you arrive to set-up?

For photo-booth only services, we aim to arrive at least a 1 to 1.5 hours before our scheduled start time. This allows time for equipment setup, which varies from one event to another.

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5. How much do you charge for overtime?

Should you decide you'd like to extend the time of your event, our overtime rate is $100 per hour. Unfortunately, overtime cannot be guaranteed available, but it's usually no problem, and we always do our best to try to accommodate. If you suspect your event may go into overtime, please notify us asap, or within an hour of the scheduled end time. 

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6. What do you require from us?

Our needs are pretty basic. We require adequate shelter, electricity, and a 4-6' table. This is usually provided by the venue, and dressed with a table cloth that drapes to the floor. If no table is available, we can bring one, and use a basic black table-cloth. The space requirements for each photo booth are different, and can be viewed with the details on each photo booth's details page. 

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7. Do you require a meal at our wedding reception?

While it's not a "requirement", because most weddings are 8-12 hour days, we'll gratefully accept it as a gesture of good will. Most clients do, since events are often celebrated during dinner hours. 

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9. Are you insured? 

Absolutely. We're insured with a one million dollar liability coverage ($2,000,000 aggregate) policy underwritten by the top A+ rated insurance carrier in the country for mobile entertainers. 

If your venue requires this in the Facility Rental Agreement, we're happy to add your venue to our policy, and provide a certificate of proof in preparation for your event. Just ask.

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10. Do you set up a sign or banner with your equipment?

No. We will not use a sign, banner, printed tablecloth etc. We also do NOT add our logo or company information to your photos. Other than placing a small business card holder on our table, we never advertise our business at your private event. 

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